OPENING Mon–Fri 8:00–17:30 · Sat 8:00–13:00⌖ Ashford, Kent
FREQUENTLY ASKED QUESTIONS

Answers before
your appointment.

Search common questions about MOT testing, waiting, failures, retests and certificates.

What is an MOT?+

The MOT scheme is a road-safety measure designed to ensure eligible cars, motorcycles and light goods vehicles are examined at an authorised MOT test station.

Do I need to stay with my vehicle?+

No. You do not need to be present throughout the test and in many cases you can leave the vehicle and collect it later.

Can I watch an MOT vehicle inspection?+

Yes, provided you do not distract the tester. A customer viewing area is available.

How long does an MOT test take?+

Approximately 50 minutes, although this can vary.

What happens if my vehicle fails?+

You will receive the failure information showing which items caused the vehicle not to pass.

How does an MOT retest work?+

The old Ashford MOT website states a free retest may be available when the vehicle returns within 10 working days. Confirm the current centre policy before launch.

Can I take the test before its due date?+

The old website contains guidance about testing before expiry. This should be checked against current DVSA rules before the live site is published.

I have lost my MOT certificate. Can I get a duplicate?+

Replacement-certificate options and any fees should be confirmed against current DVSA rules before launch.

What payment methods do you accept?+

The old website lists major cards, cash and cheques. The accepted payment methods should be confirmed before launch.

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